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Terms and Conditions

Effective Date: January 5, 2025

Welcome to Adun Foodstuffs! By accessing and using our website, you agree to the following Terms and Conditions:

1. Agreement to Terms

By using our website, you agree to comply with and be bound by these Terms and Conditions. If you disagree with any part of these terms, you must not use our services.

2. Account Registration

To place an order, you may need to create an account. You are responsible for maintaining the confidentiality of your account details and all activities under your account.

3. Product Availability

We make every effort to ensure accurate stock information on our website. However, product availability is not guaranteed, and we reserve the right to modify or discontinue products without notice.

4. Orders and Payment

When placing an order, you agree to provide accurate and complete information. Payments must be made in full before shipping. We accept various secure payment methods.

5. Shipping and Delivery

We offer delivery within the UK. Estimated delivery times:

Next-Day Delivery for urgent orders.

2–3 Day Standard Delivery for regular shipments.

We are not responsible for delays caused by third-party delivery companies or external factors.

6. Returns and Refunds

Due to the perishable nature of our products, we do not accept returns once an order has been delivered. However, if you receive a damaged, incorrect, or compromised item, please contact us within 24 hours of delivery with photo evidence, and we will work to resolve the issue promptly. 
 Refunds & Replacements:
  • If an item arrives damaged or incorrect, we will offer either a replacement or a partial / full refund, depending on the situation.
  • we do not issue refunds for change of mind or incorrect orders placed by the customer.
  • Refunds(where applicable) will be processed within 3-5 business days after approval.

7. Limitation of Liability

Adun Foodstuffs will not be responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

8. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Adun Foodstuffs or its affiliates and is protected by copyright laws. You may not use any content without prior written consent.

9. Privacy

Please review our Privacy Policy for information on how we collect, use, and protect your personal data.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated terms.